Shipping policy
At Innterflow, we work to get your DTF and UV DTF orders produced and shipped as quickly as possible. All orders are processed from our facility in Dallas, Texas.
Production time
Order by 12 PM for Same-Day Production
Orders placed with properly submitted and print-ready artwork before 12:00 PM Central Time (CT) are eligible for same-day production on regular business days.
Orders placed after 12:00 PM CT will be processed for production on the next available business day.
Same-day production applies to orders that have complete, print-ready files and do not require additional artwork corrections or approval.
Production times may vary during holidays, peak periods, or unusually high order volumes.
Shipping and transit
Once your order has completed production, it will be prepared for shipment using the shipping method selected at checkout.
Shipping and transit times begin after your order has been produced and handed over to the shipping carrier.
Available shipping options, costs, and estimated transit times are shown at checkout based on your shipping address.
Please note that carrier transit times are estimates and are not guaranteed. Delays caused by carriers, weather, holidays, or other circumstances outside of Innterflow's control may affect delivery times.
Local pickup
Local pickup is available from our Dallas, Texas facility.
Pickup Location:
10719 Turbeville Rd
Dallas, TX
Pickup is available until 4:00 PM on regular business days.
You will receive a notification when your order is ready for pickup. Please wait until you receive confirmation that your order is ready before arriving.
Tracking
Once your order has shipped, tracking information will be provided when available.
Please allow some time for the carrier's tracking system to update after your package has been picked up. Tracking information may not show movement immediately.
If your tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, or your building's management before contacting the carrier or Innterflow.
Wrong or undeliverable addresses
Please carefully review your shipping address before completing your order.
Innterflow is not responsible for delays, returned packages, additional shipping charges, or delivery issues caused by an incorrect, incomplete, or undeliverable address provided by the customer.
If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update the address before the order ships, but changes cannot be guaranteed once an order has entered production or been shipped.
If a package is returned to Innterflow because the address was incorrect or undeliverable, additional shipping charges may apply to resend the order.
